Vision, Mission & Values

To be one of the most trusted Hospitals in India by providing personalized care for best patient experience.

The vision of Marengo CIMS Hospital in Ahmedabad is to be one of the most trusted hospitals in India by providing personalized care for the best patient experience. This vision is based on the belief that every patient deserves high-quality medical care that is tailored to their specific needs and delivered with compassion and empathy. The hospital’s goal is to ensure that every patient who comes to the hospital feels valued, cared for, and supported throughout their healthcare journey.

Personalized Care: Marengo CIMS Hospital believes in providing personalized care to each patient. This means that the hospital staff takes the time to understand the patient’s unique medical history, current health status, and their specific needs and preferences. For example, if a patient has a chronic condition such as diabetes, the hospital staff will work with the patient to develop a personalized treatment plan that takes into account their lifestyle, diet, and other factors that may impact their health.

Best Patient Experience: Marengo CIMS Hospital’s focus on providing the best patient experience is reflected in everything they do, from the design of their facilities to the quality of their medical care. The hospital’s goal is to ensure that every patient feels comfortable and supported throughout their healthcare journey. For example, the hospital’s rooms are designed to be spacious and comfortable, with ample natural light and air circulation. The hospital also provides a range of amenities such as Wi-Fi, TV, and other entertainment options to ensure that patients have a comfortable and enjoyable stay. The suite rooms are one of the best in Ahmedabad as well as Gujarat and offer perhaps the best experience for patients as well as their relatives and visiting guests.

Trusted Hospital: Marengo CIMS Hospital aims to be one of the most trusted hospitals in India. To achieve this, the hospital focuses on building strong relationships with its patients and their families. The hospital staff works closely with patients to understand their needs, concerns, and preferences, and to provide them with the highest standards of medical care. For example, the hospital’s doctors and nurses take the time to explain medical procedures, treatments, and medications to patients in a way that is easy to understand, which helps to build trust and confidence.

Examples of personalized care and best patient experience at Marengo CIMS Hospital include:

Patient-centered care: The hospital staff takes a patient-centered approach to care, which means that the patient’s needs, preferences, and values are the primary focus of their medical care.

Personalized treatment plans: The hospital’s medical team works with patients to develop personalized treatment plans that take into account their unique needs, lifestyle, and preferences.

Compassionate care: The hospital’s staff provides compassionate care that is focused on the patient’s well-being, comfort, and emotional support.

Attention to detail: The hospital pays attention to every detail of patient care, from the design of their facilities to the quality of their medical care, to ensure that patients have the best possible experience.

Marengo CIMS Hospital in Ahmedabad has a clear vision of becoming one of the most trusted hospitals in India by providing personalized care for the best patient experience. The hospital’s commitment to this vision is reflected in their focus on patient-centered care, personalized treatment plans, compassionate care, attention to detail, and building strong relationships with patients and their families.

 

Care To provide superior quality
Health Care using Innovation
to Manage and Save Lives
Innovation
Manage Lives
Save Lives

Marengo CIMS Hospital’s mission statement is centered around the goal of providing superior quality healthcare through care and innovation, with a focus on managing and saving lives.

The first aspect of the mission statement, “Care,” highlights the hospital’s commitment to providing high-quality care to its patients. This includes not only medical treatment, but also a focus on patient comfort, support, and overall well-being. Marengo CIMS Hospital strives to provide compassionate and empathetic care to all patients, regardless of their background or medical condition.

The second aspect of the mission statement, “Innovation,” emphasizes the hospital’s dedication to using the latest medical technology and practices to provide the best possible care to patients. Marengo CIMS Hospital is constantly exploring new treatment options, medical equipment, and procedures to improve patient outcomes and enhance the overall healthcare experience.

The third aspect of the mission statement, “Manage Lives,” underscores the importance of managing and preventing medical conditions through early diagnosis and treatment. Marengo CIMS Hospital’s team of highly trained medical professionals works to identify and manage medical conditions at the earliest stage possible, with a focus on preventing the progression of disease and improving patient health.

Finally, the fourth aspect of the mission statement, “Save Lives,” highlights the hospital’s commitment to providing life-saving medical treatment to patients in critical condition. Marengo CIMS Hospital’s emergency and critical care services are equipped with the latest medical equipment and staffed by highly trained professionals, ensuring that patients receive the best possible care when it matters most.

Marengo CIMS Hospital’s mission statement reflects its commitment to providing superior quality healthcare through a combination of compassionate care, innovative practices, and a focus on managing and saving lives.

The 4Cs – Care, Courtesy, Compassion, and Competency, are the core values and guiding principles of Marengo CIMS Hospital’s patient-first approach. These values reflect the hospital’s commitment to delivering the highest standards of medical care to its patients.

Care: The first C of Care is fundamental to Marengo CIMS Hospital’s philosophy of patient care. It means providing compassionate and comprehensive care to patients, ensuring that they receive the right treatment and care. Care involves understanding the patient’s needs, providing timely and appropriate medical attention, and ensuring their overall well-being.

Courtesy: Courtesy is about treating patients with respect, dignity, and kindness. It involves empathizing with patients, listening to their concerns, and communicating in a clear and concise manner. Courtesy is critical to building a positive and trusting relationship between patients and healthcare providers, which is essential for effective medical care.

Compassion: Compassion is about showing genuine concern and empathy towards patients. It involves understanding their physical, emotional, and spiritual needs and providing support and comfort during their illness. Compassion is essential in creating a healing environment that promotes the patient’s well-being, alleviates their pain and suffering, and supports their recovery.

Competency: Competency is about having the knowledge, skills, and expertise to provide high-quality medical care. It involves using evidence-based practices, keeping up-to-date with the latest medical advancements, and continuously improving medical knowledge and skills. Competency is essential to ensure that patients receive the best possible medical care, and their health outcomes are optimized.

The motto of “Patient First Always” is the cornerstone of Marengo CIMS Hospital’s commitment to delivering the best and safest care to its patients. It ensures that patients are the top priority, and every decision and action is taken with their well-being in mind. This approach is critical in building trust and confidence in patients, which is essential for effective medical care.

The 4Cs – Care, Courtesy, Compassion, and Competency, along with the motto of “Patient First Always,” are the core values and guiding principles of Marengo CIMS Hospital’s patient-centric approach. These values ensure that patients receive the highest standards of medical care, which is essential in promoting their well-being, supporting their recovery, and optimizing their health outcomes.

The 4Cs – Care, Courtesy, Compassion, and Competency – are the core values of Marengo CIMS Hospital’s patient-first approach. Let’s discuss each of them in detail and give some imaginary examples of how Marengo CIMS Hospital executes them.

Care: Marengo CIMS Hospital believes in providing comprehensive care to its patients. Care includes understanding the patient’s needs, providing timely and appropriate medical attention, and ensuring their overall well-being. For example, if a patient comes to the hospital with chest pain, the hospital’s emergency team will ensure that the patient is quickly assessed, and appropriate treatment is provided. The medical team will closely monitor the patient’s condition and take necessary steps to ensure their full recovery.

Courtesy: Marengo CIMS Hospital believes in treating patients with respect, dignity, and kindness. For example, if a patient is lost and needs directions to a particular department, the hospital staff will courteously guide them to the correct location. They will also ensure that the patient’s needs are taken care of, such as providing them with a wheelchair or an attendant, if required.

Compassion: Marengo CIMS Hospital believes in showing genuine concern and empathy towards patients. For example, if a patient is undergoing a complicated surgery, the medical team will ensure that the patient is provided with adequate emotional support to reduce their anxiety and stress levels. They will also ensure that the patient’s family is informed about the patient’s condition and progress.

Competency: Marengo CIMS Hospital believes in providing high-quality medical care to its patients. For example, if a patient comes to the hospital with a complex medical condition, the medical team will ensure that the patient receives the right diagnosis and appropriate treatment. The hospital staff will ensure that they use evidence-based practices and the latest medical advancements to provide the best possible care to the patient.

The motto of “Patient First Always” is a testament to Marengo CIMS Hospital’s commitment to delivering the best and safest care to its patients. It ensures that the hospital’s staff puts patients first and every decision and action is taken with their well-being in mind. For example, if a patient needs a specific medical procedure, the hospital staff will ensure that the procedure is performed in the safest possible manner, with minimal risks to the patient.

The 4Cs – Care, Courtesy, Compassion, and Competency, along with the motto of “Patient First Always,” are the core values and guiding principles of Marengo CIMS Hospital’s patient-centric approach. The hospital staff executes these values in every aspect of patient care to ensure that patients receive the highest standards of medical care, which is essential in promoting their well-being, supporting their recovery, and optimizing their health outcomes.

Marengo CIMS Hospital in Ahmedabad upholds several core values that guide the delivery of their healthcare services. These values are:

  1. Patient’s well-being: This is the topmost priority of Marengo CIMS Hospital. All staff members are trained to put patients’ needs first and provide care that is compassionate and responsive to patients’ needs. For example, the hospital’s doctors and nurses take time to communicate with patients, understand their concerns, and provide personalized care.

  2. To serve with a smile: The hospital believes in treating patients with warmth and empathy. The staff members are trained to greet patients with a smile and create a welcoming atmosphere. This helps to reduce patient anxiety and stress, and make them feel comfortable during their hospital stay.

  3. Adopt and encourage ethical practices: Marengo CIMS Hospital maintains high ethical standards in all its operations. The hospital adheres to medical ethics and takes a zero-tolerance approach towards any malpractice or unethical behavior. The hospital’s staff members are trained to comply with ethical guidelines and maintain confidentiality.

  4. Provide a safe and comfortable working environment to employees and associates: The hospital values its employees and recognizes that they are critical to the delivery of quality healthcare. Therefore, Marengo CIMS Hospital provides a safe and comfortable working environment for its employees. For example, the hospital has state-of-the-art equipment, a well-maintained facility, and an effective safety program that ensures the safety of staff members and patients.

  5. Embrace technology and innovation in the delivery of healthcare: Marengo CIMS Hospital is committed to using the latest technology and innovations to enhance the delivery of healthcare services. The hospital has digitized operation theaters and ICUs, the latest radiation machines, and radiology facilities. This enables doctors and surgeons to provide accurate and effective treatments to patients.

  6. Provide socially responsible and safe healthcare: Marengo CIMS Hospital is committed to providing socially responsible and safe healthcare. The hospital operates a green operation theatre, which is environmentally friendly and has low carbon emissions. This helps to protect the environment and ensure that patients receive safe and healthy care.

  7. Comply with all applicable laws and regulations: Marengo CIMS Hospital is committed to complying with all applicable laws and regulations. The hospital maintains high standards of quality and safety and ensures that all its operations are in compliance with relevant regulatory requirements. For example, the hospital is accredited by the best medical certification experts – NABH, NABL, and JCI, which ensures that the hospital meets high standards of quality and safety.

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Location

Marengo CIMS Hospital
Plot No. 67/1, Opp. Panchamrut Bunglows,
Near Shukan Mal, Off. Science City Road,
Sola, Ahmedabad – 380060
CIN No: U85110GJ2001PTC039962
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