Sharing experience during the period of my bypass surgery (CABG)
It is not many an often that you find yourself being able to share experiences of hospitalisation, however, my recent one at CIMS Hospital in Ahmedabad has left some deep impressions on me.
I was admitted on 26.June. 2019 for a bypass scheduled on 28th June 2019. Being a properly scheduled surgery, our family had opportunity to meet with the cardiac surgeon Dr. Dhiren Shah before we decided the dates and we were in for a surprise!; not only were all our queries and anxieties (we did have a rather long list including some quite technical such as whether it would be ‘beating heart’ surgery’?…) very patiently replied, he had a sympathetic tone to the replies.
I do have many doctor friends and it is quite often to be seen that they, and especially surgeons(!), are a tough lot…they really do not have so much time or patience, but my experience has been that both Dr. Dhiren Shah and Dr. Dhaval Naik are approachable at all times and would reply our texts asap. This has a very comforting effect. During the rounds, whether it is at the beginning or end of the day, they would make the atmosphere instantly vibrant and energetic. Dr. Keyur Buch from Orthopaedic department is an old friend and that made a lot of difference because he visited daily and took care of many matters.
I also remember that on second day of surgical ICU, the ICU ward had to be fumigated but we were transferred with remarkable efficiency and minimal stress to patients.
However, what makes me share these words are not only these senior people ( i can always pick up the phone and thank them) – they are there of course, but equally importantly the support staff and teams whom i found really really amazing – whether it is the dietitian, attendants, housekeeping, physiotherapists and nursing staff, i noticed very high level of motivation and commitment, adherence to protocols and punctuality. And this came with a smile and a pleasant nod. Not once did I notice a sense of dissent, or unwillingness, shoddy work, passing the buck or telling the family or patient to ask someone else to do a work. No not once. Nor did I find any support staff working under work related stress – only possible if there are properly defined roles. If you needed something, you could tell anybody and be pretty sure that the right person would take care of it soon. I am sure that they are having a very good ratio wrt to admitted patients.
On Approach, Practices, Equipment & Facility i would rate them 10/10.
There is only one thing that needs to be improved upon – the size of the TV!!! It is way too small and now we are no more used to searching that cricket ball on such a small screen! I am sure this will get upgraded too but of course i am not going to have to get admitted to see that !!
I wish them greater success in setting higher standards in patient care.
We reached CIMS after previous
We reached CIMS after previous patients feedback and we are completely overwhelmed. Best care at and away from hospital to home. Thanks a lot to CIMS doctors and staff members. Keep up the Good work.
Hospital care for patients and
Hospital care for patients and treatment was absolutely good. The entire team of hospital have given good which in turn results for better health of patients. My special thanks to the team which was leaded by Dr. Dhiren Shah.
Best hospital. Cims hospital home
Best hospital. Cims hospital home visit at my home town pokhran i am so happy thanks .cims doctor
Was great experience….. Best home visit
Was great experience…..
Best home visit service…!!
Excellent services Nice facilities dr.and
Excellent services Nice facilities dr.and nursing staff very honesty and cere taker ..
Its really good hospitality of
Its really good hospitality of cims. They even gave post operative dressing services at patient’s home…thats cool..I as a patient,very happy with the staff.
It’s very good hospital and
It’s very good hospital and with well experienced doctors
Best doctors Available.. And staff
Best doctors Available.. And staff is very supportive…
Best hart care hospital in
Best hart care hospital in ahmedabad with world class facilities
Best hospital, like foreign country
Best hospital, like foreign country 5 star hospital
Excellent service nice staff inviornment
Excellent service nice staff inviornment is cool h2h services is best faciliries of hospital dr.kasif is come in house to check my father ,so good behaviour
There is a good treatment
There is a good treatment of patient it is the best hospital in world
Excellent services.. Great experience.. Keep
Excellent services.. Great experience.. Keep it up.. Thanks for team CIMS..
Nice hospital, supporting staff and
Nice hospital, supporting staff and doctors
That was perfect experience for
That was perfect experience for surgery.. Doctors are very kind and friendly with patients. Thanks you Cims hospital and team and specially thanks a lot to Dr. Manish Gandhi sir.
Best services of hospital all
Best services of hospital all staffs are as much supporting as doctor Keyur Parikh
Very satisfied with the services-
Very satisfied with the services- all good happy
Had my Dad’s CABG treatment
Had my Dad’s CABG treatment done last year. Excellent service provided with the best treatment. Coming for heart treatment from Rajkot was totally worth. Best Cardiothoracic Surgeons in Gujarat. Dr. Dhiren Shah’s guidance and mental support was quite good enough to see my Dad healthier and happier than before. The infrastructure of the hospital is pleasant enough to barely feel whether if you are in a hospital. Recommended 3 other relatives who also had a nice experience. Highly recommended place for Heart issues.
Good service and best
Good service and best hospital . H2H services is good and unique
Very cooperative hospital dr.and staff
Very cooperative hospital dr.and staff members are too gud..
excellant service nice facilities all
excellant service nice facilities all staff is tio much good
Very good special care for
Very good special care for each patient with personal attention by whole team
Cims hospital in all doctors
Cims hospital in all doctors & all staffs service is very very good
Very nice staff behaviour World
Very nice staff behaviour World class hospital set up and very experienced and best team of doctors
Very Well maintained place with
Very Well maintained place with nice and well behaved Staff
very good infrastructure and premises
very good infrastructure and premises is very clean staff is very polite and mannered
I may say the hospital
I may say the hospital staff is very good and hygiene is very well.maintained services are also bery good doctors are very good at their job
I m satisfied with Hospital
I m satisfied with Hospital and i happy with staff service…
I, Mukesh, was admitted for
I, Mukesh, was admitted for stone surgery and here I felt like family. Every one treated me like their own brother. Thank u doctor and thank u cims
Opd staff service is better
Opd staff service is better and good for us and very cooperative
Excellent service nice staff very
Excellent service nice staff very good hospital and doctors
Nice hospital,very good services all
Nice hospital,very good services all staff is fine
Very fine hospital excellent service
Very fine hospital excellent service nice staff
Excellent service and excellent hospital
Excellent service and excellent hospital all is Very fine
Best hospital . Cims hospital home
Best hospital .
Cims hospital home visit at my home town Pokhran i am so happy thanks . Cims doctor
I, Mohanlal,retired DYSP, Rajasthan police,
I, Mohanlal,retired DYSP, Rajasthan police, came here for my wife. She is suffered from some heart problem. So I came here in CIMS and got treatment from DR.Satya Gupta. Dr.Satya Gupta started the procedure so immediately ,looking at the patient’condition. And that is why she is here with me. He saved my wife’s life. And hospital is also very good. All the staff are so co-operative and cleanliness is also good. Management is superb. Heartly thankful to Dr.Satya Gupta and CIMS
Very good hospital and staff.
Very good hospital and staff. Best treatment. Almost recovered
Best great and greatest. All
Best great and greatest. All staff survives and seriousness towards the work is great
All good. Best. Excellent. Dr.
All good. Best. Excellent. Dr. Milan Chag is the best cardiologist ever.
Best hospital with best doctors
Best hospital with best doctors and best supportive staff
Best hospital .Good home visit
Best hospital .Good home visit by CIMS dr.
Good Treatment Best Infrastructure
Good Treatment Best Infrastructure & Best Hospitality
Excellent care and services, specially
Excellent care and services, specially home visit. Thanks to all doctors and nursing care staff and management. Keep it up.
Good service, management team is
Good service, management team is very good . All-over experience is excellent. Thanks .
Best care by staff.excellent service
Best care by staff.excellent service
Multi specialty Hospital with Great
Multi specialty Hospital with Great infrastructure
Hospital takes full care of
Hospital takes full care of patients with humanitarian approach
CIMS IS THE BEST HOSPITAL
CIMS IS THE BEST HOSPITAL IN INDIA. I HAVE BETTER EXPERIENCE DURING MY TREATMENT. WE HAVE THE BEST CHANCE TO SUGGEST FOR BETTER TREATMENT AND HEALTHY LIFE WITH CIMS. CIMS MEANS CARE IN MANAV SEVA
Good hospitality and patient treatment.
Good hospitality and patient treatment.
Administration, accommodation and treatment everything
Administration, accommodation and treatment everything superb… Cooperative and always stand by service of drs and nursing staff. We appreciate it.
Everything was fine, satisfactory to
Everything was fine, satisfactory to expectations
Excellent service by all staff.will
Excellent service by all staff.will give 10 star to come.Ms Ashka was came and resolve query with smiling face.thank you Dr Dhiren shah &Team.
Very nice hospital. HC department
Very nice hospital. HC department is good.nice staff.
Excellent care and service that
Excellent care and service that I received in CIMS hospital.. Good management, well mannered ,helpful and caring staff..my special thanks to Dr. Dhiren Shah, Dr. Dhaval Naik and their team.. Thanks for home visit service also..everything is satisfactory
Very good atmosphere in regards
Very good atmosphere in regards to cleanliness…patient care and treatment.
Very helping and supporting Doctor
Very helping and supporting Doctor & staff.
The Best. So homely
The Best. So homely atmosphere.
Staff is very good we don’t feel like we’re in hospital it seems like we’re at home only
Best hospital in Gujarat
Very helping and supporting Doctor
Very helping and supporting Doctor & staff.
CIMS hospital is one of
CIMS hospital is one of the best hospital in India
CIMS has the beautiful infra,
CIMS has the beautiful infra, Services are provided with pure dedication, the staffs and doctors team here are so supportive… Overall its the best hospital in Ahmedabad…
Good hospital and staff is
Good hospital and staff is also good and services good
Excellent services provided so far.
Excellent services provided so far. Extremely happy and satisfied. Thanks.
CIMS hospital is one of
CIMS hospital is one of the fine hospitals of Gujarat ,beautiful infrastructure and excellent staff….
Consulted Dr. Sagar Betai for
Consulted Dr. Sagar Betai for my mom. Instantly knew that we were in good hands. Proper diagnosis and medication brought forth a speedy recovery. Can’t express how grateful we are. Thank you so much. God Bless.
This is the best hospital
This is the best hospital (CIMS) I saw in my life. There are all staff’s nature is too good and I personally met Dr Keyur Parikh His nature is very pleasant and lovable.
He is understanding all people like a family members.
Good hospital and service are
Good hospital and service are so much good
Best hospital in all over
Best hospital in all over Gujrat. All staff are very caring
Good services. All staff
Good services. All staff are best.good hospital in Gujarat
Best hospital with great care
Best hospital with great care and facilities set up
Excellent services is fine nice
Excellent services is fine nice treatment all pt is do trust pt fist is real good thought after discharge Dr.Kashif came my home for care so nice facilities after discharge service
awesome hospital
We are so amazed that
We are so amazed that for all cardiac surgery cases, we would suggest only CIMS .
Super facilities nice servile all
Super facilities nice servile all staff is fine hospital to home service is very good service best hospital in India
Good hospital for every specialty
Good hospital for every specialty care
Service at home was pleasant
Service at home was pleasant surprise and good to have
This Hospital has very good
This Hospital has very good Hospitality, the doctors and the staff are supportive, professional, courteous too.
Very good multi specialist hospital.
Very good multi specialist hospital. Specially for cardiac related issues.. .
Dr Anish Chandarana is best
Dr Anish Chandarana is best cardiac doctor. CIMS staff is best.they care properly to every patient
Sir, I come thrice a week
Sir,
I come thrice a week for dialysis. The staffs are highly cooperative with patients.
There is one suggestion in favour of staff and patient also that due to load of administration work on staff, they can not hear patient voice, a call bell is required on patient bed.