GENERAL INFORMATION

The admission process at Marengo CIMS Hospital is designed to ensure that patients and their families have a hassle-free and comfortable experience. The process begins with the patient being screened at the Flu Corner, where they will be guided to the Admission Department for further processing.

If the admission is planned, the patient should bring a letter of admission from their consultant doctor to expedite the process. Patients must also carry valid identification proof, which is a mandatory document for admission.

Before admission, patients admitted for medical or surgical treatment are required to complete a screening test. In case of an emergency, the Emergency Medical Officer will coordinate with the doctor for admission.

The admission desk will counsel patients on the various packages, estimated cost of treatment, expected length of stay, and other facilities during hospitalization. Patients can book single and suite rooms in advance based on availability.

Patients may be required to pay a certain deposit as per Marengo CIMS Hospital rules and regulations before admission. The hospital accepts cash, credit/debit cards from major banks, and payments through DD/RTGS/NEFT.

In case of any queries, patients and their families can contact the Admission Department at +91 79 40851080/1077 for more details.

Overall, the admission process at Marengo CIMS Hospital aims to ensure that patients have a seamless experience and receive the best possible medical care.

Marengo CIMS Hospital has updated its visiting policy guidelines in light of the ongoing COVID-19 pandemic, which has affected healthcare systems worldwide. The hospital recognizes the importance of the support of loved ones and families during medical treatments, but the health and safety of patients and visitors are of the utmost importance. The following is a detailed discussion of the updated visiting policy guidelines:

Effective March 10, 2020, all visiting hours at Marengo CIMS Hospital have been suspended with immediate effect until further notice. This means that no visitors are allowed in the hospital until the restriction is lifted. The hospital expects full cooperation from all patients, their families, and visitors during this period.

Patient caregiver/companion passes will be issued per patient as per the hospital policy. In the case of outpatient visits, only one relative will be allowed to accompany the patient. If the patient is in a wheelchair, two relatives will be permitted to accompany the patient. For admitted patients, patient companion passes will be distributed based on the admission class. For general/twin class rooms, one patient companion pass will be issued, while two patient companion passes will be issued for single/suite class rooms. No patient relatives will be allowed in the critical area of the hospital.

Entry into Marengo CIMS Hospital will only be allowed through the ground floor at the drop-off point between Marengo CIMS Hospital East and West. All staff, visitors, consultants, and patients will undergo screening before being permitted to enter the hospital. The hospital requests the cooperation of everyone in undergoing screening by the security personnel.

The updated visitor policy guidelines aim to maintain strict infection control measures and minimize the risk of COVID-19 transmission within the hospital premises. The hospital acknowledges the importance of family support during medical treatments but urges everyone to adhere to the restrictions to help the hospital handle the current health crisis.

Marengo CIMS Hospital’s updated visiting policy guidelines are in place to prioritize the health and safety of patients and visitors during the ongoing COVID-19 pandemic. The guidelines may change in response to the evolving situation, and patients and their families are encouraged to keep updated with the hospital’s policies.

Marengo CIMS Hospital is an organization that is committed to providing quality healthcare and ensuring patient safety. The hospital has established various systems and processes to monitor and enhance the quality of care delivered to patients. Additionally, the hospital regularly conducts training and education programs for its staff to ensure that they have the necessary skills and knowledge to deliver high-quality care.

Despite these measures, there may be instances where patients or their families have concerns related to the quality of care provided or patient safety issues. In such cases, Marengo CIMS Hospital encourages individuals to report their concerns through the Joint Commission International (JCI).

The JCI is an independent, non-profit organization that accredits healthcare organizations worldwide based on their performance on quality and safety measures. Reporting any issues to JCI can help ensure that the hospital is meeting internationally recognized standards for quality and safety.

Individuals can report quality and safety issues to the JCI by following the link provided on the Marengo CIMS Hospital website or by submitting complaints via email to jciquality@jcrinc.com. The JCI will investigate the reported issues and work with the hospital to address any concerns and make necessary improvements.

Marengo CIMS Hospital takes all quality and safety concerns seriously and is committed to ensuring that patients receive the highest quality of care possible. The hospital encourages individuals to report any issues they may have to the JCI so that they can continue to improve their services and provide safe and effective care to their patients.

Report Quality & Safety Issue